For E-Track to function properly, you must have pop-up blocking turned off in your web browser. Use the following instructions to turn off pop-up blocking:
Internet Explorer (PC)
- Press the ALT button on your keyboard
- Click on Tools in the menu bar
- Select Internet Options
- Click the Privacy tab
- Uncheck Turn on Pop-up blocker
Firefox (PC)
- Press the ALT button on your keyboard
- Click on Tools in the menu bar
- Select Options
- Click the Content tab
- Uncheck Block Pop-up windows
Firefox (Mac)
- Click on the Firefox menu
- Select Preferences
- Click the Content tab
- Uncheck Block Pop-up windows
Chrome (Mac+PC)
- Click the Chrome menu
icon on the browser tool bar (upper-right corner) - Click on Settings
- On the left side, click Privacy and security
- Under Privacy and security (top section), click Site Settings
- Scroll down and click Pop-ups and redirects
- In the Allow section, add https://e-track.teds.com/
If any of these options are grey/unclickable, request assistance from your IT staff.
Safari (Mac)
- Click on the Safari menu
- Select Preferences
- Click the Security tab
- Uncheck Block Pop-up windows
Safari (iPad/iPhone)
- Tap the Setting button
- Scroll down and tap on Safari
- Scroll down until you see Block Pop-ups
- Tap the switch icon next to Block Pop-ups until it shows the Off position
- Press the Home button to return to your Home screen